ABOUT AUDENSBERG TOYOTA
Our vision at Audensberg Toyota is to run a world class dealership with world class standards and with a positive image.
Through this process we want to achieve total customer satisfaction and guarantee employee security.
We will lead our business in:
- Delivering superior quality and profitability by using Toyota and Sewells benchmarks
- Exceeding customer expectations
- Forging successful partnerships with our clients and suppliers
- Caring for the environment
- Creating the most desirable and rewarding work environment
- Contributing to the growth and prosperity of our communities and town
The Toyota dealership comprises 5 marketing elements:
- Toyota New Vehicles
- Automark retail approved used cars
- Toyota parts and accessories
- Toyota service centre
- Toyota Finance and Insurance department
- Admin Department
- Caltex Forecourt
- Hino Truck Sales
- Hino Service Centre
The company values are based on the Company Ethics, listed below:
- The customer is the ultimate judge of our products and services.
- Management undertakes to coach, lead and to serve as a role model and to uphold the integrity of the position held.
- Company interests override departmental interests. Each individual decision must bear the total consequence in mind.
- Individuals undertake to participate in a learning environment and contribute to the development and growth of the organization.
- The company benchmarks itself against the top 30% standards through continuous innovation.
- We accept that constructive involvement by all employees is the essential ingredient of success.
- Management will involve employees in decision making processes.
- The company supports creative and innovative input from all employees. The company encourages intelligent risk taking and recognizes that mistakes may occur.
- In the interest of efficiency and flexibility we seek to eliminate unnecessary systems and procedures while undertaking to comply with those that are in place.
- We must be regarded as a leader in our field and a competent, fair and reliable partner.
- We pride ourselves on our ability to make and meet commitments and pay attention to detail.